In my July 2019 “In Real Life” column in Learning Solutions Magazine, I reflect on why I think about L&D the way I think about L&D.

As an L&D professional with no associated training, my approach has been shaped almost entirely by 20 years of practical experience in operations, human resources, and training. Sure, I read books. I listen to many, many podcasts. And my personal learning network (PLN) continues to inform my perspective. But in real life there have been distinct moments—good and bad—that challenged me to rethink how I approached my work. I often include these moments in my presentations, and they continue to drive my everyday decisions.