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6 moments that shaped my L&D perspective

In Personal by JD Dillon

Moments were a central theme at the recent 2019 ATD International Conference and Expo. In my reflection post on the Axonify Blog, I talked about the importance of looking at workplace learning in terms of moments rather than paths or courses. But #ATDMoments also made me think about moments that …

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What if they don’t believe you?

In Data by JD Dillon

Imagine you are the CEO of a large retailer. For your entire career, the L&D department has been that team that’s responsible for onboarding and compliance training. Sure, they were involved in a few big projects here and there. But they’re piece was usually focused on getting information to employees …

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Stop piloting! Start experimenting!

In Technology by JD Dillon

Pilot. It’s one of our favorite words in L&D. And with good reason. How can you know a new idea will actually work in your organization unless you try it out first, especially when it comes to technology? We test a drive car. We do a 30-day trial on a …

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5 principles for improved safety training

In Safety by JD Dillon

They completed a 30-minute eLearning. They went through 2 weeks of on-the-job training. They passed a 35-question multiple choice assessment. So why are your employees still getting hurt on the job? There’s a reason safety was our first priority during my time at the Walt Disney World Resort – ahead …

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No. 1: We never get a seat at the table.

In General L&D by JD Dillon

While every organization and industry is unique, there is a consistent set of issues that I seem to encounter over and over that fundamentally reduces the impact of L&D efforts. We need to get these issues resolved before we can focus on what really matters – delivering results for our …

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No. 2: But I work in a highly regulated industry …

In Compliance by JD Dillon

While every organization and industry is unique, there is a consistent set of issues that I seem to encounter over and over that fundamentally reduces the impact of L&D efforts. We need to get these issues resolved before we can focus on what really matters – delivering results for our …

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No. 3: We need this done tomorrow!

In General L&D by JD Dillon

While every organization and industry is unique, there is a consistent set of issues that I seem to encounter over and over that fundamentally reduces the impact of L&D efforts. We need to get these issues resolved before we can focus on what really matters – delivering results for our …

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No. 4: We don’t have time for learning.

In General L&D by JD Dillon

While every organization and industry is unique, there is a consistent set of issues that I seem to encounter over and over that fundamentally reduces the impact of L&D efforts. We need to get these issues resolved before we can focus on what really matters – delivering results for our …

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Overcome the biggest obstacles to modern learning analytics

In Conferences by JD Dillon

Data is a leading priority for L&D management over the coming year based on insights from the industry report What’s Trending in Corporate Learning Analytics for 2019. And I couldn’t agree more! It’s beyond time for L&D to prove its impact on business results. Significant improvements in analytics strategy are …

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In Defense of Microlearning

In microlearning by JD Dillon

If your car starts to skid, steer it in the direction you want the car to go. Don’t over-correct or turn in the opposite direction. Steer purposefully into the skid until the issue is settled. This is solid advice for driving in icy and snowy conditions. It also comes in handy …

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No one needs a Netflix for Learning

In Featured, Personalization by JD Dillon

Employees don’t need Netflix.  We have a general fascination with explaining new ideas by comparing them with popular existing ideas. “My app is like Uber but for dog walking.” “Our goal is to become the Airbnb of lawn chairs.” While there may be some cursory similarities between the new and …

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Every company is bad at onboarding

In General L&D by JD Dillon

OK, maybe that’s a bit of an exaggeration. But it seems like every company is always in the process of revamping its onboarding process. Frankly, I’m not surprised. When I ask L&D pros about their onboarding practices, I get a wide range of responses. I often hear things like … …