“How will they know we did it?” This question was asked of me by a former peer as I pitched a solution for an ongoing performance problem. Rather than build content and put employees through training, I suggested we curate a collection of best practices that frontline staff could share …
How Much Shared Knowledge Is Too Much?
I originally wrote this post for the eLearning Guild’s Twist Blog … If you’ve attended a presentation on workplace knowledge sharing, you’ve probably heard the Mitchell Kapor quote “Getting information off the Internet is like taking a drink from a fire hydrant.” Yes, there is a lot of information available …
Enabling a Multi-Technology Learning Ecosystem
How many apps do you have on your phone? I have 196. No, I don’t actually use all 196. But the 20 to 30 I consistently use made me think about the way many people use technology nowadays. One tool simply cannot solve all of our problems. For example, I …
Considering a career in L&D? 3 questions
Odds are that most people reading this post already decided to go into L&D. After all, that is my target audience. So, if you know someone who is thinking about entering our field, forward this along. But, if you stumbled across this post as part of your career planning, I hope this proves …